Excel Error Message Cannot Paste Data

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Iris Apfel Hsn
Deskupdate Windows 7

I have a user that is working on a Vista Terminal Server with Excel 2010 on it.  The user will copy a large amount of data in Excel 2010 and try to paste it into Excel 2010 on his local machine being Win 7 and Excel 2010.  Sometimes it works, for example if the terminal server has just been rebooted, but then most of the time Excel locks up and throws this error "Microsoft Excel cannot paste the data".  Has anyone ever had this problem and if so, have an answer for the problem?  Anyone have any suggestions?  Could it possibly be the clipboard?